How to Use Your Priority Slot?

Frequently Asked Questions

Find answers to common questions about K1 Priority Slot

What is the K1 Priority Slot?

By placing $1 deposit today, you are securing the lowest possible price for the K1.

Standard MSRP: $108.00

Your VIP Price: $49.00 You are essentially trading $1 now to save up to 55% OFF MSRP!!

What is Kickstarter?

Kickstarter is a launchpad for creators. Think of it as a pre-order platform where you back a project to bring it to life, securing the product before it hits retail stores.

Why we chose it: Instead of seeking traditional investors, we want to answer directly to you—the users. Launching here allows us to fund our initial production without compromising on quality. In exchange for your early trust and patience, we cut out the middlemen and pass those savings on to you with exclusive VIP pricing (up to 55% OFF).

Why should I reserve now instead of waiting for launch day?

Reserving now grants you VIP Status. This means:

Price Protection: You are guaranteed the $49 price, even if costs rise.

Priority Shipping: VIP orders are processed and shipped before general public orders.

Inventory Security: Ensure you get a unit from the first production batch.

How do I claim my discount on launch day?

It's seamless. We match your deposit to your email address. When we launch, simply use the same email address to checkout, and your exclusive pricing will be waiting for you.

Can I reserve more than one K1?

Yes. Many customers purchase multiple units for friends or family. To lock in the discount for multiple units, please adjust the quantity of your deposit at checkout.

When will the K1 ship?

We are finalizing our logistics to ensure a smooth delivery experience. VIP Reservation holders will be the first to receive shipping updates and tracking numbers once the official sale begins.

Who do I contact for support?

Our dedicated support team is ready to assist you. Please reach out to official@neofirefly.com for any inquiries regarding your reservation or the product.

How do I know my VIP spot is secured?

Instantly after payment, you will receive an official Order Confirmation Email. This email serves as your digital VIP Pass. Please keep it safe—it is your proof of priority access and the key to your 55% OFF discount.

What is the warranty policy for the K1?

We stand behind our quality. The K1 is built to last and comes with a comprehensive 1-Year Warranty covering any manufacturing defects. Our support team is dedicated to ensuring your device performs perfectly.

Do you ship internationally?

Yes, the K1 is going global. We offer worldwide shipping to ensure you can experience the K1 no matter where you are located.

When will I receive my order?

As a VIP Pass holder, your order gets priority processing. While exact shipping timelines will be announced when the official sale goes live, rest assured that we are preparing our logistics to get the K1 into your hands as quickly as possible.

How much is shipping?

We work with top-tier logistics partners to keep shipping rates as low as possible. The exact shipping fee will be calculated at checkout based on your specific location and local courier rates.